I got the new job.

[scarfman]

I've been working in the call center about fifteen months, which is about how long before that I was unemployed (except for a parttime retail position), and about how long I worked before that at the call center job I lost when the plant closed.

The new job is for a different department of the same company. This job is proofing computer transcripts of customer responses to interactive voice recognition system. When your cable company answering computer asks you to speak your choice between account information or technical issues, if they're our client I may hear what you say.

It's staff instead of production, and the pay and health benefits are better. But there may be an even better benefit than all that. I realized yesterday that both the burnout hiatus/timeskips in AKOTAS's history to date were conceived while I had different call center jobs.

Comments

[kaffy_r]

Hurrah!

[lyssie.livejournal.com]

Congratulations! =D

[trinalin.livejournal.com]

Yay! Glad you got the new job!

[truthmaker]

Congrats.

[purpleranger.livejournal.com]

Congratulations.

[pbristow.livejournal.com]

Congrats on teh new job... And I'm *so* glad to hear someone actually gets to hear those things! I'd always wondered whether, when they say "your call may be recorded for quality purposes", that includes all my sarky comments back to the robot as it laboriously and time-wastingly enumerated yet another list of utterly irrelevant or ambigous options... (I am, of course, unfailingly polite as soon as I get through to a human being. =:o} I've worked on helplines; I wouldn't dream of treating the poor shmuck who answers my call as if he/she was in any was responsible for my problems, unless/until he/she starts trying to fob me off with corporately boilerplated disclaimers, thereby identifying him/herself with the corporation who *are* responsible).